Category: Chapter 14 – Personal Selling and Direct Marketing

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The Olympics: Crafting a Gold-Medal Marketing Strategy for Paris 2024

The Olympics is one of the most prestigious and widely viewed sporting events in the world, captivating billions of viewers across the globe. For marketers, the Games present a unique opportunity to connect with a vast, diverse audience. However, with this opportunity comes the challenge of developing a marketing strategy that not only resonates with this global audience but also aligns with the values and spirit of the Olympics. The 2024 Paris Olympics, with its emphasis on sustainability, innovation, and cultural celebration, offers a particularly compelling stage for brands to showcase their creativity and commitment to global values [1].

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the swift effect

It is no surprise that Taylor Swift is easily the biggest name in anyone’s ears in today’s time – whether with adoration or discontent. Her Eras Tours has been transformative for communities throughout the United States. Post-pandemic surge, citizens are craving social experience and to be out and about. With this groundbreaking tour that highlights over a decade of her musical transformation, Swifties and communities alike are going feral for the coveted Taylor Swift tickets. The process of even attaining a ticket is elaborate and difficult, and with a sprinkle of luck you may score one of these golden tickets (1). She has a successful merchandise store that sells coveted items along with her musical album drops. She is currently re-recording each of her albums. This allows her to stay extremely relevant in mainstream media and unveils the “Taylor’s Version” that also releases vault tracks of songs she did not release in the first drop years before. This creates a craze and excitement around Swift’s music and overall strength as a female artist to stand up for herself, which creates an inspiration to many generations.

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Marketing Through Experiences: Music Festivals as a Marketing Tool

Current disengagement and uncertainty with indirect, mass media marketing is leading towards many companies incorporating event marketing and experience-based marketing as part of their strategy. This is especially pertinent to companies who want to capture the millennial and Gen Z audiences, as these demographics have proven to respond better to experiential marketing over traditional marketing techniques. One big example of this can be seen with music festivals and concerts, as recent studies have shown that billions of dollars are spent annually by brands on advertising their products at music festivals.

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Building Brand Loyalty: Not to Be Overlooked

In modern marketing strategy, a large focus is placed on acquiring new customers. In fact, a recent research survey showed that 72% of small businesses planned to use the majority of their marketing budget to try to attract new customers as opposed to marketing new benefits and products to their existing customers1. However, expanding a company’s customer base does not always equate to business growth. Recent studies have shown that building loyalty with existing customers is equally important, as existing customers tend to be more profitable.

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The Balance Between Data and Privacy: A Fine Line for Digital Marketers 

One of the most powerful entities for a marketing department is data. For a business, having data on their customers and their prospective buying habits can impact how the business markets their products and services. Today, the constant advancements in technology have made it easier for companies to collect large amounts of data ranging from customer demographics to customer satisfaction.